Privacy Policy for FayreAI

Effective Date: 01 January 2025

Last Updated: 01 January 2025

FayreAI (“we,” “our,” or “us”) is dedicated to safeguarding your privacy and ensuring the secure handling of your personal data while offering clarity about how your information is managed within our services. This Privacy Policy explains how we collect, use, and share your information when you use our app and services, and how we comply with data protection regulations including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

At a Glance

Data Collection: We collect only the data necessary to provide our services and improve your experience. This includes personal information (e.g., name, email, location) and non-personal information (e.g., device type, usage data).

Anonymization:
Any data shared is anonymized wherever possible to protect your privacy. Third-party services like Google AdMob may have separate policies.

Your Rights:
You have rights under GDPR and CCPA, including access, rectification, deletion, and the right to opt out of certain data uses.

Data Retention:
Data is retained only as long as necessary for its intended purpose or to meet legal obligations.

Advertising:
Ads help us sustain and improve FayreAI. Paid subscribers can enjoy ad-free experiences or opt into ads through our “Support Local” feature.

Children’s Privacy:
FayreAI is not intended for children under 13, and we take immediate action to delete any data inadvertently collected.

Policy Updates:
Significant changes to this policy will be communicated through app notifications, email, or upon your next login.

1. Information We Collect

1.1 Personal Information

When you interact with FayreAI, we may collect personal data such as:

- Name
- Email address
- Phone number
- Location data (if you use location-based features)
- Account details (e.g., username, password)

1.2 Non-Personal Information

We also collect non-identifiable information to enhance our services, such as:

- Device information (e.g., operating system, device type)
- Usage data (e.g., app interactions, feature usage)
- Browser type

1.3 Cookies and Tracking Technologies

We may use cookies and similar technologies to improve user experience and analyze app performance. For more information, see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

- To provide and improve our services
- To personalize user experiences
- To communicate with you regarding updates, promotions, and support
- To ensure app security and prevent fraud
- To comply with legal and regulatory requirements, such as data retention laws, tax obligations, and other statutory requirements that necessitate the storage and use of specific information.

We only collect data that is necessary to provide the services that you have opted into and do not collect any additional data. This includes refraining from gathering information for any purposes other than those explicitly stated in this Privacy Policy. Furthermore, we do not use collected data, other than your location, for advertising purposes within FayreAI. Please note that third-party integrations, such as Google AdMob, may use additional data as outlined in their respective privacy policies.

3. Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers to:

- Facilitate app functionality and performance
- Process payments (if applicable)
- Analyze user behavior for service improvements

Any data shared with these providers is anonymized wherever feasible to protect your privacy. Anonymization applies specifically to FayreAI’s data-sharing practices and does not extend to all data types or to data independently collected by third-party services, which are subject to their own privacy policies. While we require our partners to comply with data protection laws, FayreAI cannot guarantee or be held responsible for the privacy practices of third-party services. Users are strongly encouraged to review their privacy policies for more information.

4. Your Privacy Rights

Depending on your location, you may have the following rights regarding your data:

4.1 GDPR Rights (EU Users)

- Right to Access:
  You can request access to your personal data.
- Right to Rectification:
  You can request corrections to inaccuracies in your personal data.
- Right to Erasure (Right to Be Forgotten):
  You can request the deletion of your personal data under the following conditions:
  - The data is no longer necessary for the purpose for which it was collected or processed.
  - You withdraw your consent and no other legal basis for processing exists.
  - You object to the processing, and there are no overriding legitimate grounds to continue.
  - The data was unlawfully processed.
  - The data must be erased to comply with a legal obligation.
- Right to Data Portability:
  You can receive your data in a structured, machine-readable format.
- Right to Restrict Processing:
  You can restrict the processing of your personal data in specific circumstances.
- Right to Object:
  You can object to the processing of your data for certain purposes, including marketing.

4.2 CCPA Rights (California Residents)

- Right to Know:
  You can request information about the categories and specific pieces of personal data we have collected about you.
- Right to Delete:
  You can request the deletion of your personal data, subject to certain exceptions such as compliance with legal obligations.
- Right to Opt-Out:
  You can opt out of the sale of your personal data (note: we do not sell personal data).
- Right to Non-Discrimination:
  You will not be discriminated against for exercising your privacy rights.

4.3 Additional Rights

You also have the right to:

- Withdraw Consent:
  If we rely on your consent to process your data, you may withdraw your consent at any time.
- Lodge a Complaint:
  File a complaint with your local data protection authority if you believe your privacy rights have been violated.

To exercise these rights, please contact us at privacy@fayreai.com. We may require identity verification for security purposes.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations, such as fraud prevention, tax compliance, statutory reporting requirements, or other regulatory mandates. For example, certain financial data may be retained for up to seven years to meet tax audit requirements. After the retention period, your data will be securely deleted or anonymized, ensuring it can no longer be associated with you.

6. Data Security

We implement industry-standard measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:

- Data encryption
- Secure servers
- Access controls

While we strive to protect your data, no system can be completely secure. Please notify us immediately if you suspect any unauthorized access to your account.

7. Third-Party Services

FayreAI may contain links to third-party services or integrate with third-party platforms. Any data shared with these services is anonymized whenever possible to further protect your privacy. However, anonymization specifically applies to FayreAI’s sharing practices and does not guarantee the practices of third-party services, which may independently collect data in accordance with their own privacy policies. Users are solely responsible for reviewing and understanding the privacy policies of these services. FayreAI cannot guarantee or be held liable for the privacy practices of third-party entities.

8. Advertising and Subscriptions

We utilize advertising to support the continued development of FayreAI and to provide users with the best possible experience. Paid subscriptions help us grow our team and further our mission. Paid subscribers are given the option to interact with ads they may find useful through our “Support Local” feature, which highlights relevant local businesses and services. Anonymized data is used to ensure privacy, and users are not targeted based on sensitive information. Any data shared with advertising partners is anonymized to protect user privacy. However, advertising partners may independently collect data as outlined in their privacy policies. Users are encouraged to review these policies for more information.

9. International Data Transfers

If you access FayreAI from outside the Isle of Man, please note that your information may be transferred to, stored, or processed in the Isle of Man or other countries. By using our services, you consent to such transfers. We ensure these transfers comply with applicable data protection laws through safeguards such as standard contractual clauses.

10. Children’s Privacy

FayreAI is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided data, contact us immediately at privacy@fayreai.com. Upon verification, we will delete the data within 30 days and notify any relevant regulatory authorities if required.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. Significant updates will be communicated to you through app notifications, email, or other available channels within 30 days. Inactive users will receive email notifications to ensure they are informed. If you are not actively using the app during this time, you will be informed upon your next login. Please review this policy periodically for the latest updates.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: privacy@fayreai.com

Alternatively, you may contact us through the app’s “Help & Support” feature for assistance with privacy-related concerns.

By using FayreAI, you agree to this Privacy Policy.

Thank you for trusting Fayre AI.